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Last Updated On: 27 Feb 2024
This privacy policy has been compiled to serve better those concerned with how their 'Personally Identifiable Information' (PII) is being used online. As described in Australian privacy law and information security, PII is information that can be used on its own or with other information to identify, contact, or locate a single person or identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect or otherwise handle your Personally Identifiable Information on our website.
What personal information do we collect from the people who visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and allow us to deliver the type of content and product offerings you are most interested in.
- To improve our website to serve you better.
- This will allow us to better serve you in responding to customer service requests.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We do not use Malware Scanning.
Your personal information is contained behind secured networks. It is only accessible by a limited number of persons with special access rights to such systems, and the information must be kept confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order and enters, submits, or accesses their information to maintain the safety of their personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow), enabling the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, cookies help us remember and process the items in our shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save user's preferences for future visits.
You can have your computer warn you each time a cookie is being sent, or you can turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser's Help Menu to learn how to modify your cookies.
If you turn cookies off, It won't affect the user's experience.
Third-party disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Google's Advertising Principles can sum up Google's advertising requirements. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
As a third-party vendor, Google uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of using the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad services functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or using the Google Analytics Opt-Out Browser add-on.
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It's also important to note that we do not allow third-party behavioural tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to collecting personal information from children under the age of 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission and the United States Consumer Protection Agency enforce the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law and have played a significant role in developing data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.
To be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:
We will notify you via email Within seven business days
We will notify the users via in-site notification Within seven business days
We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or government agencies to investigate and prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
- Send information, respond to inquiries and other requests or questions
- Process orders and send information and updates about orders.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be by CAN-SPAM, we agree to the following:
- Do not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance if one is used.
- Honour opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
- Follow the instructions at the bottom of each email. And we will promptly remove you from ALL correspondence.
Contacting Us
If you have any questions about the security of our website, you can send an email to sales@simplystick.com.au or give us a call at 1300 88 23 83.
By using our website or purchasing a product from us, you agree to collect and use the information outlined in this privacy policy. We may, from time to time, update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.